DoneLine helps you keep track of recurring tasks, renewals and household chores. This policy explains what we collect, why, who helps us run the service, and your choices. It applies to the DoneLine website and the DoneLine apps for iPhone, iPad, Android and Huawei devices. We follow South Africa's Protection of Personal Information Act (POPIA) and, where it applies, the EU/UK GDPR.
What we collect
| Information | Why |
|---|---|
| Your name, email address and password (stored only as a secure hash) | To create and secure your account |
| What you track: events, logs, notes, costs, time taken, photos you add, categories, outages you enter | This is the service: reminders, predictions, history and insights |
| A profile picture, if you add one | Shown to you and the people in your households |
| Settings: time zone, country, currency, units, language, reminder choices | To show dates, prices and reminders correctly |
| Approximate location (from your internet connection), or a place or coordinates you choose for weather | To show the weather and weather-based suggestions. Coordinates are rounded to about 1 km. |
| Notification details (a push subscription on the web, or notifications scheduled on your phone) | To send reminders you asked for |
| Household membership and who logged what in shared events | So household members can share chores |
| Basic usage: the days you use DoneLine, and counts of views and clicks on sponsored recommendations | To keep the service healthy and understand what is used. Counts are not tied to advertisers. |
| Subscription status and a payment customer reference | To provide paid plans. We never see or store your card details. |
We don't collect contacts, precise background location, health records from other apps, or advertising identifiers.
Sponsored recommendations
On the free plan, DoneLine may show an occasional sponsored recommendation that matches something you track (for example a car-service offer when you track a car service). Matching happens on our servers; no personal information is shared with sponsors, there are no advertising networks or trackers, and health-related events are never used for matching. Paid plans show no sponsored recommendations.
Who helps us run DoneLine
| Service | What it receives |
|---|---|
| Netlify (hosting, database, file storage) | Your account and everything you store in DoneLine |
| Open-Meteo (weather) | Rounded coordinates only, to fetch a forecast |
| Stripe (payments, web only) | Your email address and subscription details when you upgrade |
| Push services (Apple, Google, Huawei, Mozilla) | The reminder text sent to your device |
| ExchangeRate-API | Nothing personal: we only download currency rates |
These providers process data on our behalf and may store it outside South Africa, with appropriate safeguards. We don't sell your personal information.
Who else can see your information
Only you, unless you share an event with a household: then the people in that household can see and log that event, see who logged it, and see your name and profile picture. Calendar links you create are private but work for anyone who has the link; you can reset or turn them off in Settings.
How long we keep it
We keep your information while you have an account. Deleting your account (Settings → Delete account) permanently removes your account, events, logs, photos and profile picture from our systems; backups age out within 30 days. Sessions and notifications are cleaned up automatically over time.
Your rights and choices
- Access and export: Settings → Export gives you a full copy (the JSON backup is free on every plan).
- Correction: edit your profile and anything you track at any time.
- Deletion: Settings → Delete account, in the app or on the website.
- Notifications and location: switch them off in Settings or in your device settings.
- Objection and complaints: contact us below. In South Africa you may also complain to the Information Regulator (inforegulator.org.za).
Security
Connections are encrypted (HTTPS), passwords are hashed, sessions expire and can be signed out everywhere, and photos are only served to people allowed to see them.
Children
DoneLine is not directed at children under 13, and we don't knowingly collect their information.
Changes and contact
We'll update this page when our practices change and show the date above. Questions or requests: consulting@sysrely.com.